Refund policy

First Frontier Appalachian Trails - Trail Permit Refund Policy

Please read this policy carefully as it outlines our guidelines regarding refunds.

All sales of trail permits for First Frontier Appalachian Trails are final and nonrefundable.

By purchasing a trail permit through our website (1stfrontier.org) or any other authorized sales channel, you acknowledge and agree to this policy.

Specifically, refunds will not be issued under any circumstances, including but not limited to:

  • Unused Permits: If you purchase a permit but do not utilize the trails for any reason, a refund will not be provided.

  • Inclement Weather: Trail conditions and weather are subject to change. Permits will not be refunded due to unfavorable weather conditions, trail closures for safety reasons, or any other environmental factors that may impact your ability to use the trails.

  • Change of Plans: If your travel plans change or you are no longer able to visit the trails, your permit purchase remains final and nonrefundable.

  • Trail Closures (Temporary or Permanent): While we strive to keep our trails open and accessible, unforeseen circumstances may necessitate temporary or permanent closures. Permits will not be refunded due to such closures. We will, however, make reasonable efforts to communicate any significant closures through our website and other relevant channels.

  • Errors in Purchase: It is your responsibility to ensure the accuracy of your permit purchase (e.g., date, type of permit) before completing the transaction. Refunds will not be issued for errors made during the purchase process.

  • Dissatisfaction with Trail Conditions: Trail conditions can vary based on weather, usage, and maintenance schedules. Dissatisfaction with trail conditions will not be grounds for a refund.

We encourage you to carefully consider your plans and the inherent risks associated with trail riding before purchasing a permit. Information about trail conditions, rules, and regulations is available on our website (1stfrontier.org).

If you have any questions regarding this refund policy prior to making your purchase, please contact us through the contact information provided on our website.

By proceeding with the purchase of a trail permit, you signify your understanding and acceptance of this final and nonrefundable sales policy.